cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2925
Views
7
Helpful
2
Replies

Hunt group rings twice, then fast busy

poulid
Level 1
Level 1

Good morning. We've got a strange problem, where we've got a broadcast hunt group that calls 6 extensions at the same time. When we originally installed and tested it several months ago, it seemed to work fine. Now though, when you call the Hunt Pilot number assigned to the group, it rings twice and then goes fast busy. It does actually ring all of the phones as it should, we've confirmed that, but it only rings twice. There are a mixture of standard IP phones (7911, 7942) and some analog phones connected to a VG204 in the hunt line group. Calling each of these phones individually works fine.

We're using CUCM 7.1. I tried resetting the hunt list, but it didn't help. Any ideas?

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi Darnell,

Have you checked the RNA reversion timer on the Line Group config page and

the Maximum Hunt time on the Hunt Pilot page? I might also try removing the

Analog Line group members for test purposes.

Cheers!

Rob

Thank you very much Rob, this allowed me to solve my problem !