Cisco CUCM with CallRex QMS integration. Users configured with BIB, phone preferred recording method, and recording profile accepts calls (internal and external) callers, but only one of the audio streams gets recorded. Cisco CUCM call signaling look...
Forum Posts
I am using the latest version of CUAC Standard on CUCM 12.5(1)su5.When using CUAC to join two calls on different lines on a 7942 phone, ith Join Across Lines set to "On" on the device configuration, it successful joins the two calls.When using CUAC t...
Resolved! 7926 inbound extrenal phone
hello everyone,we have a problem - there is not any voice from external inbound calls to cisco 7926.we tested 7811 and 8841 phones and we have voice from inbound and outbound calls.ALSO we have voice when dialing from 7926. it seems like there is res...
Resolved! Calling number not displaying
We have two VG320's setup for analog devices, one is set up with MGCP and the other SIPWhen I had the engineer set up the MGCP VG I told him we have a device on the network that when we call it's number it will tell us what number we are calling from...
Resolved! IP Phone changes to dial state by itself
For no apparent reasons, many of the phones that we managed are having some weird issues and we can't figure out what is going on. The phone just randomly changes its state to dial screen without human intervention, this occurs without any patron of ...
I would like to make a SIP call troubleshooting.I did pcap for the issue SIP call and I discovered that below: Destination: 10.44.168.1Protocol: SIP/SDPLength: 586Info: Request: INVITE sip:2@10.44.168.1; user=phone I couldn't identify the sip:2@10.44...
Hi,What RTMT logs do I need to capture in order to investigate when a phone when into Preservation Mode?Regards,
we got voice vulnerability solutions as below: Enable encryption: Ensure that your VoIP traffic is encrypted using secure protocols such as Secure Real-time Transport Protocol (SRTP) or Transport Layer Security (TLS). Encryption prevents eavesdroppi...
Hi All,I am running a small business and we are discovering that Cisco office phone systems are unable connect a phone call to a Australian Telstra mobile phone number.Has anyone come across this and have a solution to this issue as it is costing our...
before update certificate:- After update:- I think after update effected to sync LDAP server. I came across a document that mentioned the need to restart the system certificate after updating them. I'm seeking advice on how to process with this as...
Resolved! how to open CGI for DX 80
hi all,is there any option to open CGI for DX 80? i mean there is already url i can use to open IP phone by ip and see it`s current screen like this http://192.168.1.10/CGI/Screenshotabove url ask me to enter my credential, i enter my creditial that ...
Recently we switched from Cisco 7940 phones to 7841. We're also using Catalyst 3850 switches, 4 PoE and 2 non on version 16.09.06/ However, the 7841 phones just stay stuck at "Verifying connection" when they're mounted to the wall and plugged into a ...
Resolved! Cisco Jabber for Desktop and Hunt Group
If an end user has a DN assigned to their CSF Device that is part of a hunt group, is there a way to log in and out of the group using the desktop Jabber app? I couldn't find anything under the settings that relates to this. Thank you.Dale Shew
Hello All. Hope all is well during the holidays. Have a quick question. I am having no luck converting a single 8865 MMP phone firmware to Enterprise phone so that it can register onto the CUCM. We have bought the conversion license for the unit. ...
Hello everyone, we recently deployed some Cisco 7861 (78xx.10-1-1SR1-4) phones running on cucm 9.1.2.10000-28 . What we have noticed is that after a while, the corporate directory stops working. But if we reboot the phone, it starts working again. ...
