IP Telephony and Phones

Hi everyone,  I have purchased a "NEW-OPEN BOX" CP-8861-3PCC cisco IP phone to use with my SIP credentials.  Unfortunately I can not access the web interface and am presented with first a login screen where I can put my password in choosing the "user...

"The message subject contains S*ngoma, which is not permitted in this community." - Seriously, threatened?Has anyone successfully registered a S*ngoma P-Series to CUCM?System version: 10.5.2.10000-5P330 Firmware: 4_14_1Registering as third party SIP ...

We just purchased a bunch of 8851 phones (refurb).We have noticed that any of the phones running newer firmware does not have any default background images built into the phones. However we had one phone that did have them. So we compared them and no...

Hello, We’re building an application that will accept a call and based on user speech will interface with our system and perform certain actions. My question is how can I hook into CUCM to be able to accept the call and get the raw call voice stream ...

We have a pbx with Cisco SIP phones running on AWS, at least that's what I've been told. There are three branch offices with about 20 employees in each. The users in each branch can successfully make outside calls and call other employees in the othe...

Hello, I am currently running CUCM 14, when I dial voicemail or dial another extension I get no audio, I checked the Call Statistics on my IPBlue Phone it says there are 0 bytes being received, the strange thing is when I place the call on hold it sa...

I have the Cisco 7841 IP phones. A few of our staff are changing workstations and I cannot figure out how to log a user out and log another one in permanently at a workstation. 

Hi GuysI have problem to perform a backup.Unable to contact server. Master or Local Agent could be down UCM GENR00PUB00PR SYSLOGAGT 100 SUCCESS Fri Aug 07 00:03:16 CLT 2015 2015-08-07-00-03-15_b_genr00pub00pr_ucm_syslogagt.logUCM GENR00PUB00PR CDPAGT...

I'm trying to refine our Help Desk call reporting so that we have accurate data for how many calls we answered/missed each day. Right now I have a PowerShell script that queries our SQL database and sends an email report out to certain users each day...

I got a MGCP gateway w/ SRST and a T1 PRI trunk for PSTN calls. When I lost the WAN, SRST worked but I faced 2 issues:1. Active calls didn't survive, and2. I couldn't make outbound callsI think I have some workarounds for the 2nd issue. However, the ...

I found this one which will give DNs which are shared. But doesn't list the device. I assume maybe would have to join it with d.name from device table but not exactly sure how.   run sql select numplan.dnorpattern, routepartition.name, count(*) from ...