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Hunt Group to external number fail (fast busy) CME 8.6

pastorsteve
Level 1
Level 1

I'm trying to use CME 8.6 Hunt Group settings to forward incoming calls to an external number (a web-based AA). But I keep getting fast busy signal. I've also tried CFA from CME interface and soft key on the phone and get the same result.

 

I have .T listed in Transfer Patterns.

I have tried listing the external number as Secondary & Final and get the same result.

I am able to dial the number from my phone.

 

I feel like I'm missing a setting somewhere ... please help. Thanks!

 

22 Replies 22

Syslog logging: enabled (0 messages dropped, 3 messages rate-limited, 6 flushes, 0 overruns, xml disabled, filtering disabled)

 

No Active Message Discriminator.

 

 

 

No Inactive Message Discriminator.

 

 

    Console logging: level debugging, 491522 messages logged, xml disabled,

                     filtering disabled

    Monitor logging: level debugging, 0 messages logged, xml disabled,

                     filtering disabled

    Buffer logging:  level debugging, 491478 messages logged, xml disabled,

                    filtering disabled

    Exception Logging: size (4096 bytes)

    Count and timestamp logging messages: disabled

    Persistent logging: disabled

 

No active filter modules.

 

    Trap logging: level informational, 489450 message lines logged

        Logging Source-Interface:       VRF Name:

 

Here's the show all file, too, with debug on. In case that's needed. 

No logs still. Can you do the following please ?

conf t
logg buff 500000 deb
no logg con
no logg mon
no logg trap
logg on
do term no mon
end

Keep the debugs enabled and do a "clear logg". reproduce the issue then do a "show logg" and capture all the output.

These commands give me an error

conf t
^
% Invalid input detected at '^' marker.


You need to be in "enable" mode in order to move to config mode.

Do "enable" before running the commands. You might need to enter a password after this.

Typing "enable" still gives an error. I enter a password when I log into the router.

 

Sorry for delay in responding, I appreciate the help, I've been busy this week.

 

Thanks,

steven

Attach a snapshot of what you see.


@Mohammed al Baqari wrote:
What is the calling number when the call is forwarded. Perhaps telco can
drop the call if they receive unexpected calling number. Ideally you should
mask it to the pilot number of the PRI line

The calling number is local phone number, 702829**** 

I don't understand, "mask it to the pilot number of the PRI line" -- does that mean, have the call forwarded at the carrier end, instead of using CME?

 

Please excuse my ignorance on this...I'm really new to this.