03-13-2020 06:14 PM
We have only 1 mailbox an extension 1000 and it is working correctly. We also have a hunt-group that has the final set to 2000 which is our voicemail system access number. The pilot for the hunt-group is 1110.
When a call comes to the hunt-group and no one answers, the call is forwarded to the voicemail system but they receive a message stating there is no mailbox for this number. How can I make the voicemail system think the call coming from the hunt-group is coming form 1000 instead?
Her e is my config:
voice hunt-group 2 parallel
hlog-block
final 2000
list 1112,1113,1117
timeout 30
pilot 1110
!
voice translation-rule 7
rule 1 /1110/ /1000/
!
voice translation-profile Hunt_Group_2_to_VVM_1000
translate calling 7
!
I tried the following but nothing seems to work
dial-peer voice 200 voip
translate-outgoing calling 7 (did not work)
translate-outgoing called 7 (did not work)
translation-profile incoming Hunt_Group_2_to_VVM_1000 (did not work)
translation-profile outgoing Hunt_Group_2_to_VVM_1000 (did not work)
Any suggestions?
Solved! Go to Solution.
03-16-2020 03:07 PM
I tried to set the secondary number on ephone-dn 1 to 1110 but that did not fix the issue. However translation does work.
!
voice translation-rule 7
rule 1 /1110/ /1000/
!
voice translation-profile Hunt_Group_2_to_VVM_1000
translate redirect-called 7
!
dial-peer voice 200 voip
description Dial-peer to the Voicemail System
translation-profile outgoing Hunt_Group_2_to_VVM_1000
destination-pattern 2000
b2bua
session protocol sipv2
session target ipv4:192.168.200.2
voice-class codec 1
dtmf-relay sip-notify
no vad
!
Thanks fir the help
03-14-2020 03:03 AM
03-16-2020 03:07 PM
I tried to set the secondary number on ephone-dn 1 to 1110 but that did not fix the issue. However translation does work.
!
voice translation-rule 7
rule 1 /1110/ /1000/
!
voice translation-profile Hunt_Group_2_to_VVM_1000
translate redirect-called 7
!
dial-peer voice 200 voip
description Dial-peer to the Voicemail System
translation-profile outgoing Hunt_Group_2_to_VVM_1000
destination-pattern 2000
b2bua
session protocol sipv2
session target ipv4:192.168.200.2
voice-class codec 1
dtmf-relay sip-notify
no vad
!
Thanks fir the help
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