05-29-2019 12:37 AM
please advice if possible
this apply to call center, let say have 10 IP phones
create hunt pilot 1999 and associated with this 10 phone
everyone is calling 1999 to reach out...
how can from this 10 phone, when outbound call , it show 1999
not each individual DN of the 10 phones
is it possible
something like masking the actual number
05-29-2019 02:04 AM
you caN CHANGE THE external phone number mask of each phone's extension that is in the line group for the hunt pilot. and make the external phone number mask the same as the hunt pilot DID
05-29-2019 02:22 AM
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