Hello:
I have the following issue:
I am trying to donwload this logs:
- “Event Viewer – Application Logs”, from all nodes-
“Event Viewer – System Logs”, from all nodes-
“Cisco CallManager” ,(Detailed) from all nodes
I have tried to do it with commands.
ctivelog cm/trace/ccm/sdl/SDL.*
activelog cm/trace/ccm/calllogs/calllogs_.txt
activelog cm/trace/ccm/sdi/ccm.txt
And I have this answer from the CLI:
admin:file get activelog cm/trace/ccm/sdl/SDL.*
Please wait while the system is gathering files info ...done.
Sub-directories were not traversed.
No files matched filter criteria.
How ever if I use the RTMT I have this ouput: (choosen only Call manager componet)
mar ene 26 17:12:24 CET 2016 xxxxxx.com: getting list of files to download.
mar ene 26 17:12:28 CET 2016 xxxxx.com: getting list of files successful.
187 files (300,89 Mbytes) will be downloaded.
mar ene 26 17:12:28 CET 2016 Downloading 'messages' from 'xxxxx.com' to 'C:\Users\xxx\Cisco\RTMT\TraceCollection\2016-01-26_17-12-23\xxxxxx.com\syslog'.
mar ene 26 17:12:28 CET 2016 Error - Download of 'messages' from 'xxxxxx.com' failed.
RTMT finds 187 files althoug I don´t know why I am having a download error.
Why I have this mismach? I have also a lot of buttoms that it does´t work in RTMT. I have tried to configure "trace file repositores" but the save buttom doesn´t respond.
Best Regards
