Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HI everybody, I found a VG224 on my warehouse and I need to use it for a client, but I dont have the patch panel, nor the cable that joins VG224 to this patch panel. Can anybody tell me what are the references of those items? Thanks
Hi Guys, There is a new request from the client, where they need to change their normal working hours for a Particular Date in UCCX. To make more clear, Normal working time will be 8 AM to 8 PM. Now the user want to make change for a particular date...
Dear all we have configured IP sec vpn on cisco router for voice and video purpose, clients used laptops outside the network can register Soft phones through VPN. we are using CUCM with cisco voice router 2911.now we want to use phone 7945G on the re...
Hello,I have CUCM 9.1.2.11900-12 which is set to sync with Active Directory on Windows Server 2012 Standard.The sync is working ok but the department and manager attributes are not being populated in CUCM.The attributes are present in AD and unlike s...
Hello all, From BE6000 link, http://www.cisco.com/c/en/us/products/unified-communications/business-edition-6000/index.html BE6000H Model: Cisco Unified Communications on Cisco UCS C220 M4 Rack Server supports up to 1000 users, 2500 devices. What is d...
Not sure if this belongs in CCX or here as it's splint between a handler and a trigger. We've assigned a new TFN a DNIS from one of our blocks of numbers. The 4 digits for the 7 digit DNIS will be the last 4 of the number we've selected out of the bl...
I purchased cisco Business Edition 6000 10.0 as the following: BE6K-START-UWL25 BE 6000 - User License Starter Bundle with 25 UWL Licenses 1 BE6K-UWL-STD Cisco Business Edition 6000 - Workspace License Standard ...
Hi, I'm aware that conference call internally only works with G.711. Since we have two sites that uses different device pool in which the Region configured to used the is G.729 codec and the conference call is not working unless a transcoder is conf...
Hi 1. When the phone's ITL file has more than one TVS functions in the list, will it try all the TVS function listed ? or if not which one will selected and how will it be prioritized? 2. Does Extension mobility use Tomcat certificate(SSL) from the...
Hi, when my phone system goes SRST mode my operator's phone is getting registered with SRST router. But when im calling to internal extensions it shows my SIP line pilot number instead of Operator Extension. Thanks, Rajitha
Hi The router HQ can ping the cucm. and I already set configuration in cucm. But the router cannot see the cucm. Please see the below. If more information is needed, please let me know. Thank you HQ(config)#do sh ccm-mMGCP Domain Name: Priority Stat...
Hello all! I am having some difficulty with incoming calls on a CUCM <----> CUBE <-----> ITSP setup. Outgoing calls work just fine but when placing a test call to my number, I just receive silence. The call appears to go through, but the caller hears...
I currently have an enterprise sip solution from a provider that offers only g711 and only RFC2833 for DTMF. Calls from this provider come in via 3945E CUBE with locally registered transcoder profile with RFC2833 and then are sent on to CUCM with the...
We are currently having issues with all of our Cisco IP phones, that are located outside of our office/firewall. For some reason, all our 3 external Cisco IP phones are not able to make calls to any external users, nor are able to receive incoming c...
We've recently started installing Cisco 8861 phones (UCM version 10.5.2) with 10.2.2.16 software. We're starting to get random packet loss issues to devices plugged in to the pc port on the phones. The issue goes away as soon as the device is plugged...
