09-22-2010 01:56 AM - edited 03-16-2019 12:55 AM
Hello Mate,
I'm woking for my CME lab and would like to add logo to my ip phone 7940G. Then, I follow the following cisco docs.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801c0764.shtml#topic1
Since I am testing with CME I don't have CCMCIP folder like CCM. So, I installed IIS on my laptop and I upload .xml file to C:\Inetpub\wwwroot.
Unluckly, I got "HTTP REQUESTED CANCLED" error and couldn't able to see logo also
Appreciate any help/suggestion.
Thanks,
Andrew
Solved! Go to Solution.
09-22-2010 02:37 AM
Hi Andrew
Correct - no background image on 7940/60.
The services/directories URL don't apply here -they just control what the services and directories buttons do.
Check your IIS logs (%windir%\system32\logfiles) to see if you see a request hitting the IIS server; it may be one of many problems. The phones can be very particular about the case, formatting, contentType etc of the returned data.
Alternatively do a wireshark capture on the laptop covering an attempt by the phone at getting the idle url and post up the capture.
Regards
Aaron
09-22-2010 01:59 AM
Hi
First check you can browse to the URL.
Then check you can browse to the URL from another PC - you may have things blocked by the Windows firewall or other security software.
Also - note that most people would recommend against using the idle URL unless you have a really important and useful business function for it; it's too intrusive for users as they have to dismiss it before using the phone and it can disrupt other use of the handset.
Regards
Aaron
Please rate helpful posts...
09-22-2010 02:17 AM
YES, I can browse that URL from others' PC.
Aron, I think 7940G cannot support background image. That's why I have to use idle url for adding logo. Correct me If I was wrong.
Please have a look the following pic. My PC's ip address range is different from the services url and auth url.
Is that why I cannot see logo on my phone?
Thanks,
Andrew
.
09-22-2010 02:37 AM
Hi Andrew
Correct - no background image on 7940/60.
The services/directories URL don't apply here -they just control what the services and directories buttons do.
Check your IIS logs (%windir%\system32\logfiles) to see if you see a request hitting the IIS server; it may be one of many problems. The phones can be very particular about the case, formatting, contentType etc of the returned data.
Alternatively do a wireshark capture on the laptop covering an attempt by the phone at getting the idle url and post up the capture.
Regards
Aaron
09-22-2010 02:55 AM
Thank you so much Aaron!
I can see my logo now. wow..woohh...
Problem is subnetting : you have to be either in the same subnet or same gateway.
Cheer!
Andrew
11-01-2021 06:53 AM
I configured an Idle URL for phone 8811 and get the xml error [4]: Parse error, what is the exact size and how can I download the .asp
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide