IIPMA ISSUE : DELAY IN TRANSFERRING CALL IN BY PA TO BOSS.

[rohit mishra]

Hi,

I am encoutering an issue in which PA is facing issue in tranfering call to Manager.

1.Both PA and Manager phones are 7961.

2.Both phones are running with SIP load name 41.9-2-3s.

3.Checked in L2 configuration found ok.

4. It showing requesting on PA's phone while transfering of call.

5.Reconfigured IPMA 3 times but still issue persists.(no issue found with IPMA configuration).

6.I am using call manager 8.5

Pls suggest reasons for this issue and how can i troubleshoot it.

[Nadeem Ahmed]

What is your Call Manager Version and load on the phones?

Br,
Nadeem 

Please rate all useful post.

[rohit mishra]

Hi Nadeem,

     1. Both phones are of 7961 model with load name 41.9-2-3s.

     2. Call manager version is 8.5.1.14900-5

Regards

Rohit