04-29-2024 09:52 AM
Hello, Cisco Support Community Group,
Good morning or good evening,
I hope all is well
.I have a router model 2811 with 4 ports, and I'm using one of them, port 0/1/0, for a Primacell FWT However, the number appears as "unknown.".
Also, I have another router, model 2911, with the same Primacell FWT connected to it and it works well; the number is showing
I have sent the configuration file along with debug logs for reference.
04-29-2024 01:44 PM
The log shows that the call setup message does not have ANI, so the router does not have a CLID to send.
Can you also post the router config for the 2911 so we can compare? The 2811 and 2911 don't have significant differences in IOS, so I'm suspecting a configuration issue.
Maren
05-01-2024 06:40 AM
05-02-2024 08:28 AM
As a quick FYI: The 2811 is capturing the inbound call on "Incoming Dial-peer=0" (look for that in the log), while the 2911 is capturing the call in "Incoming Dial-peer=71" Because there is no dial-peer with "incoming called-number ." dial peer, the next choice of incoming dial-peers is to capture the CLID and match on a "destination-pattern" type dial-peer. With the call on the 2811 coming in with no CLID, there is no match on any dial-peer. This explains why dial-peer 0 is selected.
Read this for a little more detail on the above (and my apologies if I am telling you something you already know):
Now to your question: Are these inbound calls coming inbound from your service provider? Or are they inbound from another internal system? Are these ports FXO or FXS-DID?
If these are coming "from" Primacel, then it looks to me like they aren't sending CLID. You can check this by using debug vpm port 0/1/0. Let me know what you find and we can go from there.
Maren
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