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Inbound Route Pattern from Trunk/Gateway - prompt user for more digits

jaywalk101
Level 1
Level 1

Hello,

 

I have a requirement to force callers from a gateway/trunk when dialing a number to CUCM 11.5 cluster to be prompted for a auth code to connect the call. I was going to use a CMC (client matter code) on a Route pattern, but recently discovered this will fail when the call originates from a SIP/H323 gateway.  With that said.  What other mechanism can I use to prompt the user to enter additional digits to connect the call?  I would use a Call Handler, but we don't have Unity Connection implemented.  Any other suggestions or workarounds that I could implement to make this work?  Thanks!

1 Reply 1

HARIS_HUSSAIN
VIP Alumni
VIP Alumni
Maybe you can try FAC Feature on Voice Gateway and tweak it to trigger the User ID and PIN Authentication.

*** Please rate helpful post; Mark "Accept as a Solution" if applicable

Thanks,
Haris