Incoming call not working-h323 gateway

SwathyEdayath · ‎06-28-2020

Dear All,

I am going through one issue that incoming calls not working for all users for h323 gateway. below is the isdn debug.

your help is much appreciated.

*Jun 28 07:17:34.180: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8 callref = 0x7F00
Bearer Capability i = 0x8090A3
Standard = CCITTIP Telephony and Phones, IP Phones and Accessories, Other IP Telephony
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98381
Exclusive, Channel 1
Calling Party Number i = 0x2180, '0586155651'
Plan:ISDN, Type:National
Sending Complete
Called Party Number i = 0x81, '092081000'
Plan:ISDN, Type:Unknown
*Jun 28 07:17:34.181: ISDN Se0/1/0:15 Q931: Received SETUP callref = 0xFF00 callID = 0x001F switch = primary-net5 interface = User
SJH-MAL-KHORFAKHAN-IDFVG1#
*Jun 28 07:17:34.187: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0xFF00
Channel ID i = 0xA98381
Exclusive, Channel 1
*Jun 28 07:17:34.187: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0xFF00
Cause i = 0x8081 - Unallocated/unassigned number
*Jun 28 07:17:34.201: ISDN Se0/1/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x7F00
*Jun 28 07:17:34.202: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0xFF00

Jaime Valencia · ‎06-28-2020

Review your call routing, that means it cannot find that number because it doesn't exist, digit manipulation is required, or CSS/partitions are wrong.

HTH

java

if this helps, please rate

TONY SMITH · ‎06-30-2020

What is the call flow here? All we can tell from your post is that it's coming in on ISDN (and not being matched). You mention H.323 - is this a gateway talking to CUCM as H.323? If so then you need to check the dial peers.

Can you post you whole configuration?

Roger Kallberg · ‎06-30-2020

Please do a debug voip ccsip inout and posted the output as a attachment to the post reply.

Also please provide information about your setup and the call flow.