Incoming calls continually from extension with nobody placing the call.

[Voicever7]

Hi there,

I'm getting user reports  that they are receiving continuous incoming calls from the same internal extension. When they answer, there is nobody at the other end. They hang up, and the process repeats over and over.

We have confirmed that nobody is physically placing the calls.

FYI We are running CUCM v7, with 7900 series handsets.

Any suggestions?

Thanks,

Voicever7

[Jaime Valencia]

Do you have any PLAR configurations??

Have you tried replacing the phone to rule out a HW issue?

HTH

java

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