Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
IP Communicator 7.0.4 connecting to CUCM 7.1.5 via CVPN 5.0 over a verizon wireless card is the environment. One way audio is the result. The reason is obvious: CUCM 7 shows the IP Address of the CIPC client as the same IP address of the server cau...
Hello,We have an install including 2 CUCM 5.1 servers (Pub and Sub), about 80 phones, and one voice gateway (with 1 PRI, and 1 T1 CAS circuit). All endpoints register with the Sub as their primary server with the Pub being the backup. Almost all in...
Greetings:I just noticed that CUCM 8.5 has support for phone type cisco E20 (former Tandberg E20), so i tried to register my E20 to the new cluster like the others cisco models, the problem is that I cant make it work in this way.The E20 works great...
Hello,we have some UC 8.X appliances (CUCM 8.X, CUCCX 8.X, ...).Which are the CLI or web commands to retrieve all the the information for their License MACs?This to have all the data for a new installation in case of a disaster recovery (and to obtai...
Hiwe are using CCM 7.0 and configure MGCP gateway with E1 PRI. users encounter the caller ID issues when dialing out to external phone calls, the IPT display the company mainline number eg. 29967688 for Hong Kong rather than the DID / extension numbe...
Currently, when a caller calls into our contact center after hours, we forward the call to a third party voicemail box. The problem is that the original callers number is not passed, instead it's the extension which was called. Is there a workaround ...
OK - sometimes this stuff just doesn't work like I expect it to for no apparent (to me) reason. Platform is CME.I want to send outgoing calls to a specific number via h323 to a remote site. I have several dial-peers, but I believe that only two are ...
Hello,A client of ours is getting a Warning message whenever they access the CAR (CDR Analyzing and Reporting) Homepage. The Warning states as follows:------------------WARNING-----------------------* Last run of CAR Loader is unsuccessful, please ch...
Hey Everyone,I am working with a client on an NTP syncing issue. While looking into it, I noticed that in the output of utils ntp status command, it shows that it is synchronized to local net at stratum 11. The NTP setup on CUCM Pub is as follows: Pr...
All,What is the CSS in Voice Mail Pilot used for? Will the Voice Mail Pilot number initiate any calls?Thanks,
I have configured single number reach on CUCM 7.1.5.30000-1. The Single number reach is working perfectly fine except in the following scenario.Scenario:Outside caller dials the DID. The call rings on desk phone and the mobile phone. The mobility use...
I have question about IP phones sometimes someone knows the difference between an IP phone unlicensed and licensed ?
Hi Guys, I saw a question similar to this somewhere, I just can’t find it. I have a customer who wants to import his LDAP accounts into CUCM7.1 Business Edition using their extension number as the UserID but can’t use the Telephone Number field of th...
Hi,Here is something weird:I have created in Unity Express a small IVR.When pressing 1 the call goes to a hunt-pilot / line group configuration.The line group is configured as broadcast.In this line group are 7940 and 7942 phones.The 7940 phone's dis...
Hi there,I'm getting user reports that they are receiving continuous incoming calls from the same internal extension. When they answer, there is nobody at the other end. They hang up, and the process repeats over and over.We have confirmed that nobo...
