04-11-2012 07:12 AM - edited 03-16-2019 10:34 AM
Dear all,
I am having an issue with Cisco 3905 SIP phone on CUCME. The time displayed on all the phones is incorrect. More secifically the phones display the time as GMT and not the correct time zone.
Here is my voice register global config:
voice register global
mode cme
source-address 10.20.2.5 port 5060
timeouts interdigit 6
max-dn 900
max-pool 80
load 3905 CP3905.9-2-1-0
authenticate realm cisco.com
timezone 26
time-format 24
date-format D/M/Y
tftp-path flash:
file text
create profile sync 0144035442431914
ntp-server 194.71.144.71 mode unicast
Any idea on might be the cause for the incorrect time?
Please note that the 3905 are the only SIP phones on the system. All other phones are SCCP and the time displayed is correct!
My CUCME version is 9.0
Many Thanks,
Constantinos
Solved! Go to Solution.
05-28-2012 02:30 AM
Try to use olsontimezone with file tzupdater.jar on tftp.
We use the following config (c2951 with IOS 152-2.T1, 3905 with fw CP3905.9-2-2-0), time is correct:
voice register global
olsontimezone Europe/Minsk version 2012c
timezone 31
!
tftp-server flash0:/tzupdater.jar alias tzupdater.jar
Download tzupdater.jar from the oracle site.
04-11-2012 11:40 AM
Hi,
Sorry for posting here....
show clock detail is indeed correct
C.
04-12-2012 09:02 AM
Hello,
Per Paolo's suggestion, I have moved your post into IP Telphony.
Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport
04-18-2012 02:41 AM
Any more ideas on how to resolve this?
04-18-2012 04:22 AM
Hi,
There is an OPEN bug for this with Cisco
CSCty55380 - 3905 IP Phones always display GMT Time ✓Save To My Bug Watch Description SYMPTOM
-3905 IP Phones registered to CME always show the GMT time instead of the configured timezone.
Conditions
-The phone always show GMT time even when we have a timezone configured globally or under 'voice service global' or even when a NTP clock source is configured.
-Phone's web page shows the correct timezone name but the time displayed is always GMT hours/minutes
Workaround
None
They have not yet found a fix
HTH
Alex
Please rate useful posts
05-28-2012 02:30 AM
Try to use olsontimezone with file tzupdater.jar on tftp.
We use the following config (c2951 with IOS 152-2.T1, 3905 with fw CP3905.9-2-2-0), time is correct:
voice register global
olsontimezone Europe/Minsk version 2012c
timezone 31
!
tftp-server flash0:/tzupdater.jar alias tzupdater.jar
Download tzupdater.jar from the oracle site.
05-28-2012 10:06 AM
Many Thanks!!!!
Your instructions worked perfectly!
CE
01-07-2013 01:49 PM
Hi Demetris, this archive resolved your problem? I have a same problem in a CP-3905 and CME 9.1
Thanks,
Cláudio Costa
01-07-2013 01:47 PM
Hello Evgeniy, do you have a tzupdater.jar archive?
I have a same problem in CME with ip phones CP-3905.
Best Regards
Cláudio Costa
08-14-2017 09:50 AM
Hi Eugene
I have the same issue, please let me know how did you identify version?
I want to use
but i am not sure what to add in Version,
Regards
08-24-2017 01:36 AM
Hi
You can check tzupdater.jar file version typing in PC CMD "java -jar tzupdater.jar -V"
HTH
12-03-2013 11:57 AM
Thank you so much!!!!!!!!!
This an example for Venezuela.
Download this file and copy to router flash:
http://www.oracle.com/technetwork/java/javase/downloads/index.html
Java Time Zone Updater Tool 1.3.60
tzupdater-1.3.60-2013g
Open the folder and check the path : America/Caracas <<<< example
Commands for the router.
tftp-server flash:tzupdater.jar
voice register global
olsontimezone America/Caracas version 2013g
create profile
reset
that's all folks !!!!!
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