First, a disclaimer: I am a complete and utter newbie with Cisco IP phones and networking. I was given the task of picking up the pieces where those before me left off, and I have nothing but access to routers. No documentation, nada. I only know what I can interpret from the router configs.
So, I can log into the service module which is where the Cisco callmanager software is (should be) installed. I can see the configuration for the auto-attendant (which is what I need to fix). I want to be able to use the Cisco GUIs to configure this.
How can I launch the script editor to view/edit this script? Also, where is the file even located?
clock timezone America/New_York
hostname se-100-1-21-10
ip domain-name unspecified
software download server url "ftp://127.0.0.1/ftp" credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
groupname Administrators create
groupname Broadcasters create
groupname Administrators member admin
groupname Administrators privilege superuser
groupname Administrators privilege ManagePrompts
groupname Administrators privilege ManagePublicList
groupname Administrators privilege ViewPrivateList
groupname Broadcasters privilege broadcast
backup server url "ftp://127.0.0.1/ftp" credentials hidden "EWlTygcMhYmjazXhE/VNXHCkplVV4KjescbDaLa4fl4WLSPFvv1rWUnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
calendar biz-schedule systemschedule
open day 1 from 00:00 to 24:00
open day 2 from 00:00 to 24:00
open day 3 from 00:00 to 24:00
open day 4 from 00:00 to 24:00
open day 5 from 00:00 to 24:00
open day 6 from 00:00 to 24:00
open day 7 from 00:00 to 24:00
end schedule
ccn application autoattendant
description "autoattendant"
enabled
maxsessions 8
script "aasimple.aef"
parameter "allowExternalTransfers" "false"
parameter "BusinessOpenPrompt" "AABusinessOpen.wav"
parameter "MaxRetry" "3"
parameter "BusinessClosedPrompt" "AABusinessClosed.wav"
parameter "PlayExtensionsPrompt" "AASPlayExtensions.wav"
parameter "HolidayPrompt" "AAHolidayPrompt.wav"
parameter "WelcomePrompt" "AAWelcome.wav"
parameter "BusinessSchedule" "systemschedule"
parameter "ExtensionLength" "1"
end application
ccn application ciscomwiapplication
description "ciscomwiapplication"
enabled
maxsessions 8
script "setmwi.aef"
parameter "strMWI_OFF_DN" "8001"
parameter "strMWI_ON_DN" "8000"
parameter "CallControlGroupID" "0"
end application
ccn application promptmgmt
description "promptmgmt"
enabled
maxsessions 1
script "promptmgmt.aef"
end application
ccn application voicemail
description "voicemail"
enabled
maxsessions 8
script "voicebrowser.aef"
parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"
parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"
end application
ccn engine
end engine
ccn subsystem jtapi
ccm-manager address 0.0.0.0
end subsystem
ccn subsystem sip
gateway address "100.1.21.1"
end subsystem
ccn trigger sip phonenumber 297
application "promptmgmt"
enabled
maxsessions 1
end trigger
ccn trigger sip phonenumber 298
application "autoattendant"
enabled
maxsessions 8
end trigger
ccn trigger sip phonenumber 299
application "voicemail"
enabled
maxsessions 8
end trigger
voicemail default mailboxsize 21120
voicemail broadcast recording time 300
end
I apologize for the hastily written post, but I am under pressure to get things working. I was just hoping some of the experienced users can give some detailed advice which will allow me to quickly get on the right track.
