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Install Locale in Unity Connection 8.5

Kim Nielsen
Beginner
Beginner

Hi

I have a problem with installing a locale to a Unity Connection 8.5 server. I have read that I need to stop 2 services before the install:

Connection Conversation Manager

&

Connection Mixer

But when I look under both Tools -> Feature Services & Network services then those 2 services isn't showing.

I would have thought that they should have been showing under the Feature service.

locale install.jpg

I'm running version 8.5.1.11900-21 of Unity Connection.

I can also see the 2 services running when going into the cli, but I can't stop them from the cli.

Anyone else had this problem?

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Kim,

From the Top Right drop-down choose;

Cisco Unity Connection Servicability instead of Cisco Unified Servicability

Then you can choose "Tools - Service management"

You should be good to go

Cheers!

Rob

View solution in original post

3 Replies 3

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Kim,

From the Top Right drop-down choose;

Cisco Unity Connection Servicability instead of Cisco Unified Servicability

Then you can choose "Tools - Service management"

You should be good to go

Cheers!

Rob

Hi Rob,

I feel silly now. Thanks a bunch for the help.

/Kim

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Kim,

You are most welcome!

Don't feel too silly, how do you think I know where to look

Cheers!

Rob

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