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Beginner

Install Locale in Unity Connection 8.5

Hi

I have a problem with installing a locale to a Unity Connection 8.5 server. I have read that I need to stop 2 services before the install:

Connection Conversation Manager

&

Connection Mixer

But when I look under both Tools -> Feature Services & Network services then those 2 services isn't showing.

I would have thought that they should have been showing under the Feature service.

locale install.jpg

I'm running version 8.5.1.11900-21 of Unity Connection.

I can also see the 2 services running when going into the cli, but I can't stop them from the cli.

Anyone else had this problem?

1 ACCEPTED SOLUTION

Accepted Solutions
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Hall of Fame Community Legend

Hi Kim,

From the Top Right drop-down choose;

Cisco Unity Connection Servicability instead of Cisco Unified Servicability

Then you can choose "Tools - Service management"

You should be good to go

Cheers!

Rob

View solution in original post

3 REPLIES 3
Highlighted
Hall of Fame Community Legend

Hi Kim,

From the Top Right drop-down choose;

Cisco Unity Connection Servicability instead of Cisco Unified Servicability

Then you can choose "Tools - Service management"

You should be good to go

Cheers!

Rob

View solution in original post

Highlighted

Hi Rob,

I feel silly now. Thanks a bunch for the help.

/Kim

Highlighted
Hall of Fame Community Legend

Hi Kim,

You are most welcome!

Don't feel too silly, how do you think I know where to look

Cheers!

Rob