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Kim Nielsen
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About Kim Nielsen
06-20-2022
Kim Nielsen
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Member since
01-04-2007
40
Posts
5
Helpful
0
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Latest Contributions by Kim Nielsen
Latest Contributions by Kim Nielsen
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UCCE Finesse in Chrome vs Edge - 50002 errors
Created by
Kim Nielsen
in
Contact Center
12-21-2020
12-21-2020
HI everybody, We have a customer that is running UCCE 12.5 and we are seeing an increasing amount of...
Upgrade UCCX 10.6 to 12.0 with PCD
Created by
Kim Nielsen
in
Contact Center
02-11-2020
02-11-2020
Hi, Anybody know if you can do an PCD upgrade of an UCCX 10.6? When looking at the supported tasks P...
Re: Jabber on CUCM 12.5
Created by
Kim Nielsen
in
Collaboration Applications
09-13-2019
09-13-2019
When looking at the on-premis deployment of Jabber documents, then I can see this part: Cisco Jabber...
Re: Jabber on CUCM 12.5
Created by
Kim Nielsen
in
Collaboration Applications
09-12-2019
09-12-2019
Hi Jaime, thanks for taking your time with this. :) So the UC Service should generate an jabber-conf...
Re: Jabber on CUCM 12.5
Created by
Kim Nielsen
in
Collaboration Applications
09-12-2019
09-12-2019
Hi, When looking at the PRT, then I'm finding this: - *-----* HTTP response code 404 for request #13...
Jabber on CUCM 12.5
Created by
Kim Nielsen
in
Collaboration Applications
09-12-2019
09-12-2019
Hi, I have a new installation with cucm 12.5 and IM&P. I have made an UC service for the Jabber conf...
Re: Agent still using CAD in a transistion fase to Finesse
Created by
Kim Nielsen
in
Contact Center
05-01-2019
05-01-2019
The best I can find is to use the CLI: show uccx cad license usage. This gives me an list of all CAD...
Agent still using CAD in a transistion fase to Finesse
Created by
Kim Nielsen
in
Contact Center
04-30-2019
04-30-2019
Hi. In a transition from CAD to Finesse, I have no way to see which agent that still uses CAD. Are t...
Re: Guidance for BE6K hardware refresh and upgrade
Created by
Kim Nielsen
in
Unified Communications Infrastructure
02-15-2018
02-15-2018
Hi Jamie, Good political answer. ;-) But your are right, they are all options, but the problem with ...
Re: Guidance for BE6K hardware refresh and upgrade
Created by
Kim Nielsen
in
Unified Communications Infrastructure
02-13-2018
02-13-2018
Hi Jaime, We are also moving from old c210 servers running ESXi 5.0 to new HW running 6.5. I made an...
Hi Jitender,
Created by
Kim Nielsen
in
Unified Communications Infrastructure
02-24-2017
02-24-2017
Hi Jitender, Thanks, I have already had a look at both those links. :) But I don't see anywhere in t...
Regenerate expired certificates on CUCM cluster
Created by
Kim Nielsen
in
Unified Communications Infrastructure
02-23-2017
02-23-2017
Hi, We have a customer, that have a large CUCM cluster, where most of the self-sighed certificates h...
Hi Deepak,
Created by
Kim Nielsen
in
Contact Center
10-06-2016
10-06-2016
Hi Deepak, I do agree that in queues where you have a very high call load, then 18 seconds is more t...
Super Arnayyar!
Created by
Kim Nielsen
in
Contact Center
09-13-2016
09-13-2016
Super Arnayyar! Installed the cop file today, and rapports is running fine again. Will go through al...
CUIC on a UCCX - Dataset status is Failed. (Database error)
Created by
Kim Nielsen
in
Contact Center
09-12-2016
09-12-2016
Hi, Suddenly this Saturday, some of our rapports stopped working. Detailed call by call CCDR report ...
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Public Statistics
Date Registered
01-04-2007
05:51 AM
Date Last Visited
06-20-2022
07:58 AM
Total Messages Posted
40
Total Helpful Votes Received
5
Helpful Votes Given To
User
Helpful Count
Chris Deren
5
Jaime Valencia
10
Sascha Monteiro
5
Jonathan Schulenberg
5
Saurabh Agnihotri
5
See all >
Helpful Votes From
User
Helpful Count
cisco
5
See all >