Kim Nielsen

HI everybody, We have a customer that is running UCCE 12.5 and we are seeing an increasing amount of...

Hi, Anybody know if you can do an PCD upgrade of an UCCX 10.6? When looking at the supported tasks P...

When looking at the on-premis deployment of Jabber documents, then I can see this part: Cisco Jabber...

Hi Jaime, thanks for taking your time with this. :) So the UC Service should generate an jabber-conf...

Hi, When looking at the PRT, then I'm finding this: - *-----* HTTP response code 404 for request #13...

Hi, I have a new installation with cucm 12.5 and IM&P. I have made an UC service for the Jabber conf...

The best I can find is to use the CLI: show uccx cad license usage. This gives me an list of all CAD...

Hi. In a transition from CAD to Finesse, I have no way to see which agent that still uses CAD. Are t...

Hi Jamie, Good political answer. ;-) But your are right, they are all options, but the problem with ...

Hi Jaime, We are also moving from old c210 servers running ESXi 5.0 to new HW running 6.5. I made an...

Hi Jitender, Thanks, I have already had a look at both those links. :) But I don't see anywhere in t...

Hi, We have a customer, that have a large CUCM cluster, where most of the self-sighed certificates h...

Hi Deepak, I do agree that in queues where you have a very high call load, then 18 seconds is more t...