HI everybody, We have a customer that is running UCCE 12.5 and we are seeing an increasing amount of 50000 - CTI failures on agentes running finesse in Google Chrome.  When we redirect the agents to use Microsoft Edge, then we are getting almost unan...

Hi, Anybody know if you can do an PCD upgrade of an UCCX 10.6? When looking at the supported tasks PCD only mentions that 10.5(x) is supported.  I know that going to 12.5 is not supported. BrKim Nielsen

Hi,  I have a new installation with cucm 12.5 and IM&P.  I have made an UC service for the Jabber configuration, and added it on the Service Profile, that I have given my test user. I have given the UC service for both common and Desktop in the servi...

Hi. In a transition from CAD to Finesse, I have no way to see which agent that still uses CAD.  Are there some log that I could look in, that will give me an indication, if there's any agent left on CAD?

Hi, We have a customer, that have a large CUCM cluster, where most of the self-sighed certificates has expired. :-/ I know that we need to regenerate the certificates outside normal business hours, but the customer is running a 24 hour operation. ...