Hi  We have upgraded some 12.5(1)SU3 UCCX systems to the newest ES07 due to the security CVE-2025-20354 (CVSS-score: 9.8). After this we have discovered that we can no longer upload UCCX wav files. We can download an existing file, upload it again, a...

Hi I'm part of a group where we have about 10 UCCX HA clusteres that we manage.    In the last couple of months I have been boxing with TAC regarding that we found out on a system, that the scheduled purge had stopped running. When you look at the do...

HI everybody, We have a customer that is running UCCE 12.5 and we are seeing an increasing amount of 50000 - CTI failures on agentes running finesse in Google Chrome.  When we redirect the agents to use Microsoft Edge, then we are getting almost unan...

Hi, Anybody know if you can do an PCD upgrade of an UCCX 10.6? When looking at the supported tasks PCD only mentions that 10.5(x) is supported.  I know that going to 12.5 is not supported. BrKim Nielsen