Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,we have one site that's having intermittent call quality issues. it has 4 T1s bundled out of which 1 T1 has been taking errors. we did some test and didnt find call quality issue with T1 was taking errors. Please advise what the problem could be o...
HiI seem to need to upgrade our 9971 firmware since the Video is not working as per other posts current load sip9971.9-0-3https://supportforums.cisco.com/thread/2010262?tstart=0#3056880Since in System version: 7.1.3.21900-4 with active load on 9971 i...
Hello,In the process of turning up a site in Mexico. For voice we are going to use 4 POTS lines all hunting in one group. A Telmex sales rep there is stating we need a TPX to use digital lines and that this woujld decrease the cost of phone lines a...
I am looking for Call Manager 8.5 ordering guide. I was not able to find it online. I want to know latest shipping IBM servers for Call Manager 8.5.I am looking for the same for Unity Connection 8.5.I appreciate your help...Thanks
Planning a move from CUCM 7.x to 8.x (UCS) and am looking for any potential pitfalls with ASA Phone Proxy when we make the switch. Any thoughts/personal experience appreciated.Thanks and regards,Brian
Hi folks!One of our customers is asking us to support a Call Manager version 7 & they provide us info like: these are our dlu's,ip phones, etc my question is:What are the items that I need to ask to our customer that are truly needed to build a quote...
I just installed a cucme router and I am using adevterprisek9 12.4 . I would like to load my base files onto the system. Instead of a .tar file I have a .zip file. I could unzip the zip file and upload each one of it's contents one by one to the rout...
Hi,I have a customer asking to show all users details in Corporate directory ( IP Phone, Telephone number, emails and ....) I was not sure is it doable or not.Is it doable ?
Hi All,I have two sites HQ and BR1, I used HQ CUCM for conferencing:CFB_02 and CFB_03 and TRANSCODER ==== >>>> HQ_MRG ====>> HQ_MRGL ===>> HQ_DP.and we can consider BR1_MRG is empty, Actually it has HW_CONF.HQ_Phone1 called HQ_Phone2 then HQ_phone1 ...
Client is migrating from Unity to Unity Connection (non-HA) on a C210 server, virtualized. They had 32 ports on Unity, but the OVA for 500 ports provides only 16 ports. So I'm thinking we have a few options; choose the higher level OVA to allow for m...
Hello, we need to use auto answer with headset, but in the Auto Answer Preferences on the phone, the yes button is disable and show "That key is not active here".How can enable this? Is a configuration problem or is something with the SIP firmware?Th...
Hi all,I'm wondering a strange pb with my ATA 187 registered with cucm 8.0.3, the issue is when i'm sending a fax it will be ok but when i want reveiving one i get the message debug: netwwork out of order via debug isdn q931my architecture is like:FA...
Hi,i have a question. I have read for a while that it is possible to forward a call or set the call on hold from a remote destination with DTMF signals.For example:1. Call come in to office phone2. Remote Destination rings and accepted the call3. for...
Hi,I have a voice translation rule:voice translation-rule 1 rule 1 /\(.*\)/ /xxx/ (where xxx is the ext that all incoming calls are going to)And this works fine. Question is, can I add another extension so that all incoming calls call 2 extensions?T...
HiI have the following scenario.4 Companies in one building using Callmanager.2 routers A and B and 4 x e1'scompany A uses router A and its own E1company B users router A and its own E1company C uses router B and its own E1company D users router B an...
