IP Communicator 8.6.6 not working with latest HP EliteBook 840 G7

[amtacisco]

We just purchased new laptops for our staff and I am finding that because the laptop uses one type of device for the input (Intel) and another for the output (Realtek) it's not going to work with IP Communicator without a headset.  I found this issue was affecting people years ago while they were on Windows 7...  Come on Cisco, you can do better than this.  Is there any word of a new version of IP Communicator that will work with this setup without a headset?

[Jaime Valencia]

IPC is already in the EOS / EOL phase and we're past the date for last SW maintenance

https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/ip-communicator/eol-notice-c51-740383.html

I suggest you look at Jabber. 

[amtacisco]

Hi Jaime, thanks for your response.  We use Jabber, but not for calls.  We have UCCX and our agents have 2 extensions...  Not sure I could use Jabber and Finesse especially without redoing the whole setup to eliminate 1 of our agent's extensions.

[j.huizinga]

IP Communicator is EOL that is why I have moved my contact center users from CIPC to Jabber already several years ago

Jabber now supports multiple lines with CUCM 11.5 SU3 and jabber 12.0 and higher

[BalajiSivaraj49175]

configure the CIPC use the following IPC set before this need to configured to CUCM