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IP Phone 7960 Call Transfer disabled

ifthi.cisco
Beginner
Beginner

Dear Friends,

Our Helpdesk calls are gettings transferred from IVR...However, the "Transfer" Option is INACTIVE. Can anyone help me with this?

Regards,

Ifthiquar.

1 Reply 1

Gordon Ross
Engager
Engager

Have you checked the busy trigger for the line apperance ?

GTG

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