IP Phone import failing

[sdwitner1]

I'm trying to import a phone into my call managers and keep getting an error. I have attached a screen shot of the error that is in the CM logs. 

[sdwitner1]

here is my Call Manager version that I'm running as well...

System version: 7.1.3.32900-4

[clileikis]

Hi there,

Based on the error message it looks like the phone template you are importing does not match the device type that you are importing.  If you upload the .csv file you're importing we can look at it.

HTH,

Chris

[sdwitner1]

Attached is what I’m attempting to import. I can import my phone and it works fine, but this user will not import for some reason.

[ANJUMRIZVI]

Template should be of same model as device profile, if you are building profile for 7962 phone, then  make sure you select template of 7962.