11-17-2008 03:25 AM - edited 03-15-2019 02:34 PM
I have a call manager solution and a poe switch.IP phones reloads frequently i changed the switch with a new one but the same thing.Can you help?
Solved! Go to Solution.
11-17-2008 10:48 AM
Oh, ok, I thought this might be a switch issue from your description but it sounds like a CCM one?
Are there any event logs before the failure that indicate a problem (try and identify if this is a software or hardware problem)?
Also, have you monitored the performance of the server (memory, CPU, disk space)?
If the server crashes, try and look through the DR Watson logs (START > RUN > DRWATSON then enter), they may help you find the cause of the problem...
11-17-2008 03:38 AM
Hi,
How are your switches configured. Post the config and we'll take a look to make sure there are no problems with it?
Does the switch reload causing the phones to reboot or is it over-utilized?
Tim
11-17-2008 09:54 AM
i am using a catalyst 500 Express i could not get console or telnet access to it.But in the event log of the call manager i got the following message:
source:eventlog;event ID:6008;
Description:The previous system shutdown at 10:58:15 AM on 10/14/2008 was unexpected.
Help.
11-17-2008 10:48 AM
Oh, ok, I thought this might be a switch issue from your description but it sounds like a CCM one?
Are there any event logs before the failure that indicate a problem (try and identify if this is a software or hardware problem)?
Also, have you monitored the performance of the server (memory, CPU, disk space)?
If the server crashes, try and look through the DR Watson logs (START > RUN > DRWATSON then enter), they may help you find the cause of the problem...
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