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ip phone reset factory

rchakchouk
Level 1
Level 1

‎06-05-2013 02:09 PM - edited ‎03-16-2019 05:43 PM

hello,

i did a reset factory to the cisco ip phone 7911 but it can't load the default firmware it shows only cisco. how can i resolve this problem?

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yahsiel2004
Level 7
Level 7

‎06-05-2013 07:32 PM

What are you running CUCM or CUCME? Have you tried downloading an older firmware from Cisco?

Regards,

Yosh

HTH Regards, Yosh
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