cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
555
Views
1
Helpful
6
Replies

IP Phone Services on Cisco 9841 (PhoneOS)

darksnowcat
Level 1
Level 1

Hi everybody,

as far as I can see the new phones do not support ip phone services any more. Running on PhoneOS 3.0.1, I can associate services to a phone but they are not selectable.

Is there any other kind of API or Apps that can be used on the new phones instead of ip phone services?

Greets Michael

6 Replies 6

If I recall correctly, on the 8875, I tested the Extensions Mobility, and the subscribed services are shown under the customized service settings. You can find the subscribed services there.

Additionally, on the home page, if you swipe to the left, the subscribed services will be displayed.

Both the 8875 and 98XX use the PhoneOS, so this applies to the 98XX phones as well.

I’m not sure if there is a change in this on version 3.0, but I can test it tomorrow once I reach the office.

 



Response Signature


The only thing I'd add to what @Nithin Eluvathingal wrote is that IP Phone Services configured with "Enterprise Subscription" when created will not show up as a subscribed service on the phone configuration page (or via the Self Care Portal), because the subscription is assumed due to the "Enterprise Subscription".

Maren

darksnowcat
Level 1
Level 1

Thanks for you feedback! I think I found the reason by myself: https://gobeta.webex.com/project/article/item.html?cap=9cf6573dba654a6baa949a916813f7da&artid=2b52b4c77c4a478ba33c25151b0baf01

Looks like support for CiscoIPPhone XML Objects for 9800 comes with PhoneOS 3.2

Greets Michael

ivon0104
Level 1
Level 1

Hello, I decided to buy an ip phone cisco 9841, I want to ask you if this phone model can work with other exchanges and if it can be accessed with an ip to set up with a name and password to a non-cisco telephone exchange

Yes it can be used with other 3:rd party SIP services and it has a webUI where you can configure it.



Response Signature


ivon0104
Level 1
Level 1

?