IPCC Express :Not able to see Real Time Statistcs

[krishnamurthy.mh]

Hi,

We are running CRS 4.0.

We are not able to view any real time statistics of the calls on CRS Real Time Reporting.And the Status shows NOT CONNECTED

Help me out !!

Regards,

[Peter Bishop]

Haved you tried restarting the CRS engine? Don't do this in live traffic though