10-09-2012 11:14 AM - edited 03-16-2019 01:35 PM
We receive from time to time calls into our call center from pranksters. Typically they are spoofing the number they are calling from. Is there a way to block these type of inbound calls?
10-09-2012 11:25 AM
If the calling number has a regular format, there is no way of knowing if it has been spoofed or not.
10-09-2012 01:03 PM
At least in the United States, spoofing caller ID is illegal per the Truth in Caller ID Act of 2009. You can work with your carrier to trace these calls and refer the matter to law enforcement for prosecution.
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