02-28-2011 08:56 AM - edited 03-16-2019 03:41 AM
UCM version 7.1.3.10000-11
2811 configured as an H.323 gateway running 12.4(13r)T.
I have one user that is having difficulty dialing numbers. This happens at random and he is the only one that has reported the issue. The symptoms are he dials a long distance number and receives a fast busy signal. The call reaches the gateway, but the isdn setup message is as follows:
Bearer Capability i = 0x8890
Standard = CCITT
Transfer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Calling Party Number i = 0x2181, 'XXXXXXXXXX'
Plan:ISDN, Type:National
Called Party Number i = 0xA1, '1XXXXXXXXXX'
Plan:ISDN, Type:National
022620: Feb 22 15:58:10.098: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x913E
Channel ID i = 0xA98397
Exclusive, Channel 23
022621: Feb 22 15:58:12.379: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT pd = 8 callref = 0x913E
Cause i = 0x8091 - User busy
All my other calls show something different under transfer capability, but I've noticed whenever his call fails the message is identical to the above.
Just to note: I have verified that his phone is configured with the correct CSS and that his DN is in the correct partiton.
Solved! Go to Solution.
02-28-2011 09:04 AM
Are you sure you are not trying to make a video call (CUVA ...) across PSTN ?
Maybe you can try to issue the bearer-cap speech command under the voice port to avoid making video calls.
Pierre
02-28-2011 09:04 AM
Are you sure you are not trying to make a video call (CUVA ...) across PSTN ?
Maybe you can try to issue the bearer-cap speech command under the voice port to avoid making video calls.
Pierre
02-28-2011 09:16 AM
Pierre,
That's a good idea. He does have CUVA, but I didn't think about that. Does this command have any other impact that I need to be aware of?
02-28-2011 09:20 AM
It will only disable video calls across PSTN. Not other impact.
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