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Beginner

ISR 4451 / CUBE HA collect error - %VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect)

 

Receiving the following collector error on Active Cube:

%VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect): HA Module SIPSPI reported DATA COLLECT failure (mainst ID:170801, CID:170801)

 

Receiving the following SIP-3-BADPAIR on Standby Cube:

%SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_REMOVE_TRANSACTION) in state 7 (STATE_ACTIVE) substate 0 (SUBSTATE_NONE)

Devices:  ISR4451-X/K9 

IOS: Denali 16.3.7

1 ACCEPTED SOLUTION

Accepted Solutions
Rising star

Re: ISR 4451 / CUBE HA collect error - %VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect)

May be you are hitting below bug
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup31708/?rfs=iqvred


To confirm the exact Bug Please open a case with Cisco TAC.

** Don't forget to rate and accept solution if helpful
Thanks,
Haris

5 REPLIES 5
VIP Advisor

Re: ISR 4451 / CUBE HA collect error - %VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect)

This seems to be a bug. Try another IOS version
Beginner

Re: ISR 4451 / CUBE HA collect error - %VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect)

Hi Mohammed,

 

Do you have specific information on the bug? 

 

Thanks, 

Rising star

Re: ISR 4451 / CUBE HA collect error - %VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect)

May be you are hitting below bug
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup31708/?rfs=iqvred


To confirm the exact Bug Please open a case with Cisco TAC.

** Don't forget to rate and accept solution if helpful
Thanks,
Haris

Beginner

Re: ISR 4451 / CUBE HA collect error - %VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect)

Thanks Haris
Rising star

Re: ISR 4451 / CUBE HA collect error - %VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect)

You can Rate the Post if found helpful AND If issue is resolved you can mark accept as solution.

Thanks,
Haris
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