ISR4331-V/K9 users license

[ammar-ibrahim]

Hi

I have ISR4331-V/K9. I want know how many users can I active in CME vs CUCM

Thank you

[George Sotiropoulos · Accepted solution]

Hello Ammar,

Concerning the CME on the following link you will notice that typically the 4331-V/K9 can support up to 100 phones (the list of compatible phones are listed as well).

https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-express/datasheet-c78-737647.html

In respect to the CUCM, the number of maximum supported users depends on the actual implementation/server (s) that you are going to use. For example by installing a BE6000 you can have up to 1000 users with all their supported UC features (IM&P, Voicemail and other). Below you can find a Business Edition Comparison Chart

https://www.cisco.com/c/en/us/products/unified-communications/call-control/business-edition-comparison.html

Let us know you need additional information,

G

[TONY SMITH]

Note that the basic voice bundle router ISR4331-V/K9 does not include Callmanager Express licensing.   If ordered with the router the SKU is "CME-UL" "Cisco Communication Manager Express (CME) - 1 CME Endpoint License" and quantity needs to match the number of extensions.   Your Cisco partner can advise, and also deal with supplying licences separately if this is an existing router.