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Issue for viewing address book on 7821 CME 10.5

cablingmt
Level 1
Level 1

Hi,

We have an issue for our customer, you can see the topology in attachment file. In this network we have ip phone 7821, 7942 and 8831 linked to a router 2921 with c2900-universalk9-mz.SPA.154-1.T1.bin and CME10.5. The issue is about the support and compatibility of 7821 and CME10.5 couse of that is something wrong after pressing, setting key or address book key the 7821 show us wich follow in the img1 and img2. After that shows the phone is blocked and unsable the only things possible is the restart with unplugging.

In the attchment you can see the show run of 2921.

Help us.

1 Reply 1

cablingmt
Level 1
Level 1

no one?