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issue of personal communicator

ankur
Level 1
Level 1

Hi

I am using presence server and I have integrated with call manager.I am able to login with personal communicator but it showing offline.

Can you please tell me how can i use personal communicator.Is there any configuration issue in presence?Please tell me.

Regards

Ankur Tyagi

4 Replies 4

nitsinha
Level 4
Level 4

Which version of CUPS server and the CUPC client are you using? When you login to the CUPC client, check Help>>show server health. Is the presence connected?

Regards

Nitesh

Hi

We are using cups 7.0.6.10000-17 .

Presence is not connected with cupc client.

How can i connect cupc client with presence.

Thanks & regards

Ankur Tyagi

Quoting nitsinha :

ANKUR TYAGI,

A new message was posted in the Discussion thread "issue of personal

communicator":

https://supportforums.cisco.com/message/3348548#3348548

Author : Nitesh Sinha

Profile : https://supportforums.cisco.com/people/nitsinha

Message:

Hi

The version of cups is 7.0.6.10000-17.cupc client is also version 7.

please find the attachment for more detail.

Regards

Ankur Tyagi

Quoting nitsinha :

ANKUR TYAGI,

A new message was posted in the Discussion thread "issue of personal

communicator":

https://supportforums.cisco.com/message/3348548#3348548

Author : Nitesh Sinha

Profile : https://supportforums.cisco.com/people/nitsinha

Message:

Have you gone thru all the steps to provision the CUPC?

Cisco Unified Presence, Release 7.x --  Deployment of Cisco Unified Presence

http://docwiki.cisco.com/wiki/Cisco_Unified_Presence,_Release_7.x_--_Deployment_of_Cisco_Unified_Presence

HTH

java

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www.cisco.com/go/pdihelpdesk

HTH

java

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