A PCM capture extraction tool is used by TAC to decode the PCM capture and get the audio files. I would recommend you to open a TAC case and get the actual audio files extracted. Hope that helps Regards Nitesh PS:Pl rate helpful posts ... View more

Since the numbers are masked in the config, i couldn't find out where 4540700 is configured. Where exactly is 4540700 number configured? Enable 'debug isdn q931' , 'debug voip translation', 'debug voip ccapi inout' and make an outbound call. Check what calling number is sent out to the Telco and where the translation is being performed. HTH Regards Nitesh PS:Pl rate helpful posts ... View more

dial-peer 1000 is an inbound dial-peer. AFAIK the out status is "up" only for outbound dial-peers with port command in it and when that port is up. For the inbound dial-peer, the operational state is up and hence should not be a problem. Enable 'debug voip dialpeer' and make sure that this dial-peer is matched. HTH Regards Nitesh PS:Pl rate helpful posts ... View more

Just for testing can you try to block the translation pattern with Error=Precedence level exceeded, and then try a test call. If the call hits the Translation pattern, then the caller should hear an annunciator message as "Your call cannot be completed as dialled". If this does not happen, then make sure the CSS, partition is correct and the TP is being hit. HTH Regards Nitesh PS:Pl rate helpful posts ... View more

Check the CME roadmap below http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeroad.html 6911 is supported from CME 8.1 Cisco Unified CME 8.1 8.1 Toll Fraud Prevention Enables Toll Fraud Prevention on Cisco Unified CME to secure the Cisco Unified CME system against potential toll fraud exploitation by unauthorized users. http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetoll.htmlConfiguring Toll Fraud Prevention Enhancements to SIP Phone Configuration Allows you to verify SIP phone registration process, remove global registration parameters, and display details on phones that attempted to register with Cisco Unified CME and failed. Cisco Unified CME Commands: show presence global through subnet. Support for Cisco Unified 6901 and 6911 SCCP IP Phones Adds support for new SCCP IP phones 6901 and 6911. Ephone-Type Parameters for Supported Phone Types HTH Regards Nitesh PS:Pl rate helpful posts ... View more

A DNS server change will restart the network service. Please check this bug and make sure you dont hit this after a DNS entry change http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth09430 HTH Regards Nitesh PS:Pl rate helpful posts ... View more

Try deleting the DNS server entry first and re-entering it. delete dns HTH Regards Nitesh PS:Pl rate helpful posts ... View more

Are you using PRI's to forward the calls to your cell-phones? If so, please run 'debug isdn q931' and check what calling party number are we sending out in the outgoing setup message. If possible, post that debug output here. Check whether we are sending out the wrong caller id or whether the telco is substituting the caller id with area code 817. HTH Regards Nitesh PS:Pl rate helpful posts ... View more

Hi Kartik, Whenever two or more dial-peers have equal preference(in your case preference 0), the gateway will use the dial-peers in round-robin fashion starting with the one which was created first. Hence in your case, when the outbound dial-peer has to be matched to route call out the pots line, the gateway matches the dial-peer 2 pots(since this was created first). Similarly when the call comes in from the pots line and has to be sent to the CUCM, the router uses dialpeer 4 voip since it has to use the dial-peers in round-robin order. Next time when you make a call, it again uses pots first and then voip. HTH Regards Nitesh PS:Please rate helpful posts ... View more

When you do a 'create cnf-files' under telephony service after giving all the ephone-dn and ephone commands, the system should automatically generate the config files. HTH Regards Nitesh PS:PL rate helpful posts ... View more

You can apply an external phone number mask of 27777XXXX on the phone line configuration page on the CUCM. Then in the route pattern, check the checkbox which says "Use calling party phone number mask". HTH Regards Nitesh PS:Please rate helpful posts ... View more

Make sure the conference bridge is registered to the CUCM. I belive you are trying to use software conference bridge. If so, then make sure that you use G711 between the IP phones and the conference bridge involved. This can be done through the region settings and can be assigned to the phones and conference bridge using device pool. Also make sure the phones initiating the conference have access to the conference bridge in its MRGL. HTH Regards Nitesh PS:Please rate helpful posts ... View more