cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
117
Views
0
Helpful
2
Replies
Highlighted
Beginner

Issue with ATA190 and Postage Machine Neopost IJ35/50

We deployed on our company the ToIP system, we need keep some old analog phone, so we deployed some ATA 190. Our problem is the following:

  • We have a Postage Machine "Neopost IJ35/50"  connected behind the ATA 190, in order to send/recieve information to/from the post office.
  • The postage machine must make a call to 08 XX XX XX XX number to establish connection with , but they are unable to communicate with the post office server, and when i try to check on the CUCM logs there is not trace for blocked or transmited call from the ATA190.
  • From CUCM, we tried to modify the settings on this ATA 190 box as follow, but without success.

FYI: with the DNA the route pattern is routed there is no blocked pattern and i tried with an analog phone with the same result call success so the problem provided from the postage machine

this bellow the configuration of the postage machine:

Postage machine.PNGaa

 

79679317.001 |14:52:59.918 |AppInfo |//SIP/SIPUdp/wait_SdlDataInd: Incoming SIP UDP message size 1190 from 10.129.179.30:[5061]:
[164551407,NET]
INVITE sip:CUCMIP SIP/2.0
Via: SIP/2.0/UDP 10.129.179.30:5061;branch=z9hG4bK-a35288f0
From: <sip:318041@CUCMIP>;tag=7a00bfb3f8eab5dao1
To: <sip:CUCMIP>
Remote-Party-ID: <sip:318041@CUCMIP>;screen=yes;party=calling
Call-ID: 4644f367-bd62f5b6@10.129.179.30
CSeq: 101 INVITE
Max-Forwards: 70
Allow-Events: kpml
Contact: <sip:026cb1da-a7f6-4fbd-aacc-5f080e0272f8@10.129.179.30:5061;ref=026cb1da-a7f6-4fbd-aacc-5f080e0272f8>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-9ad2c01cf001>";+u.sip!devicename.ccm.cisco.com="ATA9AD2C01CF001";+u.sip!model.ccm.cisco.com="681"
Expires: 240
User-Agent: Cisco/ATA190-1.2.2(003)
Content-Length: 279
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: replaces, X-cisco-serviceuri, X-cisco-service-control, extended-refer, X-cisco-callinfo, X-cisco-srtp-fallback, X-cisco-sis-4.0.0
Content-Type: application/sdp

v=0
o=- 784242 784242 IN IP4 10.129.179.30
s=-
c=IN IP4 10.129.179.30
t=0 0
m=audio 23912 RTP/AVP 0 8 100 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:100 NSE/8000
a=fmtp:100 192-193
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv

 

Everyone's tags (3)
2 REPLIES 2
Cisco Employee

Re: Issue with ATA190 and Postage Machine Neopost IJ35/50

Postage machines usually make modem calls. Cisco only offer a modem passthrough NSE based switchover for modems. If you do not have a CUBE termination for ITSP, you can configure that. Make sure the gateway config has the same protocol configured. GW cannot do a interwork for a protocol mismatch for faxes. Also, I would keep ECAN disabled.

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"
Beginner

Re: Issue with ATA190 and Postage Machine Neopost IJ35/50

Hi,

There is no CUBE between the CUCM and the ITSP there is a trunksip directly from CUCM to the SBC ITSP.

So if i understand, i must change tso parameter in my config:

  • Fax passthrough to NSE Fax passthrough g711u
  • ECAN ON to OFF

i tried this config but we have the same issue error server connection

CreatePlease to create content
Content for Community-Ad
July's Community Spotlight Awards