Jabber for windows 11.x - Desktop sharing option grayed out.

[rajesh.kumar]

Hi

we have CUCM, IMP 11.0.1 & Jabber for windows 11.1.1 on production

We are unable to send files and share screen via jabber for windows client from chat window.

BFCP is enabled on the SIP Profile for the CSF device. Also selected "use my computer to call"

I have attached the screenshot for the same.

Pls. advice

Rgds

Rajesh Kumar

[Carlo Poggiarelli · Accepted solution]

Hi Rejesh,

can you please check that < EnableBFCPVideoDesktopShare> value on your jabber-config.xml is set on true?

Please let me know 

HTH

Regards

Carlo

[rajesh.kumar]

Hi Carlo

it is there is jabber-config.xml still problem is same. send files and share screen is grayed out.

No wonder, why end user hate Cisco Jabber. Because it doesn't work. Enabling each features in Cisco Jabber is adventure...!!! Sorry, but this is the reality.

Any suggestion, why still not working ?

Rgds

Rajesh Kumar

[rajesh.kumar]

Hi Carlo

It is working now.

We reset jabber setting and it is started working fine.

Rgds

Rajesh kumar