ā08-14-2013 08:44 AM - edited ā03-16-2019 06:51 PM
We are having an issue where our presence is always off on Jabber. We are integrated with Outlook 2010 but when users are in a meeting and are using their laptop their indicator is always green. Is this the way it is supposed to work or is there something we have missed? We are currently on Jabber 9.2.1 through 9.2.3 on callmanager 8.6. As you can see by the attached screen shot at the time it was taken I should've been in a meeting but my presence indicates I am available.
ā08-14-2013 09:46 AM
Can you check under File -> Options -> Status and see if "In a meeting" is checked?
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ā08-14-2013 10:52 AM
Yes it is checked. The status in the CUP user page for calendar status is also set to "ON"
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