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I have a department that needs to be able to see the caller id of all callers waiting in the queue. I have seen where this can be done in a wallboard such as Comstice https://www.youtube.com/watch?v=7M2tZ54iXso Does anyone know if this can be done v...
Has anyone ran into this or have any idea. We have an oncall application on uccx12.5. The oncall changes weekly automatically, but when the oncall number is dialed it never makes it to the user if they are a tmobile subscriber the far end just seems ...
We moved our voice environment to fully qualified domain names. Since then I have multiple expired certificates callmanager-trust certficates where the common name is the host name. However I have the new certificates where the common name is the f...
After upgrading from Jabber client 11.5 to client 11.9 I've lost all my contacts phone numbers in their profiles. I can right click and edit profile and add contact number but not sure how to just have them show up. Thought there was a setting out ...
We are trying to rollout Jabber 11.5 to over 2k users via SCCM. We are having issues packaging the configuration file needed. Has anyone ever done this before or is there another alternative to pushing Jabber as a package? Some pc's already have a...
Are these stock reports or saved reports? I just had the same error it turned out that the saved reports somehow got corrupted but running them manually worked just fine.
We had this issue with version 11.5, so far we have been successful doing this. Delete the following file deviceData3.properties it is located in the following location: C:\Users\%Username%\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\Co...
