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Jabber (or other) softphone on Chromebook?

Hi

 

On our companys behalf, I would like to try out Jabber instead of our old Cisco Communicator 8.6 softphone. We would like to use a Chromebook for this instead of a Windows PC. Is it possible to use Jabber together with a Chromebook?

1 Accepted Solution

Accepted Solutions

Ratheesh Kumar
VIP Alumni
VIP Alumni
Hi there



Chromebook must have Chrome OS version 53 or later. Users can download Cisco Jabber for Android from Google Play Store.



The chromebook models supported:

* HP Chromebook 13 G1 Notebook PC

* Google Chromebook Pixel

* Samsung Chromebook Pro



https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_1/cjab_b_feature-configuration-for-cisco-jabber_12_1/cjab_b_feature-configuration-for-cisco-jabber_12_1_chapter_0101.pdf







Hope this helps!
Cheers
Rath!

***Please rate helpful posts***





View solution in original post

6 Replies 6

Ratheesh Kumar
VIP Alumni
VIP Alumni
Hi there



Chromebook must have Chrome OS version 53 or later. Users can download Cisco Jabber for Android from Google Play Store.



The chromebook models supported:

* HP Chromebook 13 G1 Notebook PC

* Google Chromebook Pixel

* Samsung Chromebook Pro



https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_1/cjab_b_feature-configuration-for-cisco-jabber_12_1/cjab_b_feature-configuration-for-cisco-jabber_12_1_chapter_0101.pdf







Hope this helps!
Cheers
Rath!

***Please rate helpful posts***





Thank you for your quick response :)

 

That was great news, but sad to see so few Chromebooks supported though...any chance that more models gets support in the near future? (I have a Asus Chromebook Flip C302 which performs very good) Can I keep up with news about this in any way?

 

Regards Olof

Unfortunately road maps cannot be discussed here. Please reach out to your Cisco SE/AM. That's your best bet.

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

Ok, I understand. Thank you for your response Rath

 

Regards Olof

Could you please advise why only certain models of Chromebook are supported?

 

We have Asus C434T and they are running 78.0.3904.106, so several versions later than you advised as minimum.

 

It was suggested to us by another source that version 53 was the minimum as it was the first that supported Android apps.  We have several other Android apps running on our Chromebooks without issue, but whilst we can run the app, we are unable to log in, even when we provide the server details manually and use accounts that work via the Windows app and on Android phone.

I run into the same issue on a Pixel Slate, phone services will not connect but voicemail does.