Jabber Pop up disable for call on hold

[rizwan.muzaffar]

HI All,

Will you please let me know if there is a way to disable the pop up window for Jabber when the call is place on hold from the config/.xml file? 

This can be disabled from Jabber itself from Setting > Calls > Bring Call Window to the front: and selecting "Except When on hold" But I want to know if there is a way to disable for all the user's by default. 

[Roger Kallberg]

If there are, and I don't know if there is, you would find the value to use in this document. Parameters Reference Guide for Cisco Jabber 14.0 

[rizwan.muzaffar]

Thanks Roger, but these basic config does not give any option for this pop up. This become more trouble when you have a shared line and 2nd user get the pop-up for your call. If the 2nd person close this pop-up call get dropped. 

Let's see if any of our other experts had encounter this issue. 

[Roger Kallberg]

If it's not listed as a parameter in the document it's not possible to make that specific customization in the configuration file.