Jabber - unity connection auto login failed

[iptsupport]

Hello,

I am experiencing an issue with Cisco Jabber where it does not automatically enter the username and password for Voicemail. I have to manually input these details.

I am using SSO in CUCM  and LDAP sync with Unity Connection. I have configured the credentials source for the voicemail service as Unified CM-IM and Presence.

in CUC not enabled SSO .

The version of Cisco Jabber I am using is 15, and the CUCM version is 12.5.13900-35.

any idea?

[Jonathan Schulenberg · Accepted solution]

This is expected. Jabber has no credentials to reuse since CUCM has SSO enabled. Very odd that CUC doesn’t also have SSO enabled. Either enable that or OAuth on CUCM & CUC. 

[Roger Kallberg]

I would recommend you to check into using Modern Authentication for the connection from Jabber to Exchange.