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Limiting outbound call duration for department of correction inmates

RomeWilliams3
Level 1
Level 1

We have an request by several agencies to limit the outbound call time with a warning signal in a Cisco environment.  We do not want to change the global settings for all calls. Specific devices need to be limited. Does anyone have any suggestions on how to accomplish this?

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

That's not possible out of the box, you would need to look into External Call Control Profiles or scripts you can run on the ISRs/CUBEs to do that. Not sure if any 3rd party developers have something already for this need.

HTH

java

if this helps, please rate

Or a hardened phone appropriate to a detention facility that can implement this limit on its own.