Hi everyone, Is it possible to determine who dropped the call first in the CUCM/UCCX. Is there a tools or CDR like to check it? Thank you Appreciate your response.
Hi everyone, Is it possible to determine who dropped the call first in the CUCM/UCCX. Is there a tools or CDR like to check it? Thank you Appreciate your response.
hi experts,i need to change time in CMS, but i received below error message Only use under the direction of Cisco Supportwhat shall i do?my command is just access config mode to change.
we want to move from non secure to mixed mode for CUCM 11.5 cluster. The CUCM version is 11.5.1.21900-40 (11.5(1)SU9). So how to get encryption license? will it be included in it or do we need to install it in PLM? is it included in the traditional ...
Good morning. Picking up parked calls has not been an issue in the past. Recently one of the users is unable to pickup a parked call from her phone. When she attempts to do so, it send the call to her VM instead. I have deleted her phone and dn a...
Hey all, hope you're well! Has anyone had any experience with getting signed certificates with CUCM working well with newest versions of Chrome? We have signed CUCM, CUIC, Finesse and our AW-HDS server certificates with an internal CA. We are not...
HiI am a complete novice, please be gentle..I recently recievd an ATA 191 or 192 from my British Telecom as part of a new installation.The idea was to use my existing hardwired infrastructure with the new VOIP through the HUB.It works fine for simple...
hi I have a router 2900 CME VERSION 12.0 I have a problem with the presence on the 7975 ip phones registered in SIP the problem is that when I pick up the handset I have when I put the DND of the ip phone the other phones do not see the presence on t...
We're running Cisco Unified CM Administration System version: 12.5.1.13900-152I'm trying to generate a Phone ReportI search for the device by directory number. The results have two phones. My SEP device and my CSF deviceI press NextI it the name 2023...
Cisco CUCM with CallRex QMS integration. Users configured with BIB, phone preferred recording method, and recording profile accepts calls (internal and external) callers, but only one of the audio streams gets recorded. Cisco CUCM call signaling look...
I am using the latest version of CUAC Standard on CUCM 12.5(1)su5.When using CUAC to join two calls on different lines on a 7942 phone, ith Join Across Lines set to "On" on the device configuration, it successful joins the two calls.When using CUAC t...
hello everyone,we have a problem - there is not any voice from external inbound calls to cisco 7926.we tested 7811 and 8841 phones and we have voice from inbound and outbound calls.ALSO we have voice when dialing from 7926. it seems like there is res...
We have two VG320's setup for analog devices, one is set up with MGCP and the other SIPWhen I had the engineer set up the MGCP VG I told him we have a device on the network that when we call it's number it will tell us what number we are calling from...
For no apparent reasons, many of the phones that we managed are having some weird issues and we can't figure out what is going on. The phone just randomly changes its state to dial screen without human intervention, this occurs without any patron of ...
I would like to make a SIP call troubleshooting.I did pcap for the issue SIP call and I discovered that below: Destination: 10.44.168.1Protocol: SIP/SDPLength: 586Info: Request: INVITE sip:2@10.44.168.1; user=phone I couldn't identify the sip:2@10.44...
Hi,What RTMT logs do I need to capture in order to investigate when a phone when into Preservation Mode?Regards,
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