Line Groups

[carlos.neccuzi]

I have set up a line group, like I have with many others before now, that has 5 phones (DN's) in it.  It is set to ring as "Broadcast".  However calls continue to ring only the one DN each time.  Any ideas on what I may be overlooking?  The Hunt List and Hunt Pilot are set up like all of our others.

[Carlo Poggiarelli]

Hi Carlos.
Please specify CUCM version

Thanks

Carlo

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[carlos.neccuzi]

CUCM 7.1.5.32900-2

Thank you Carlo!

[Carlo Poggiarelli]

Hi Carlos.

Do you have other Line Group with the same Hunt algorithm?

Try to remove and recreate the line group and don't forget to reset the hunt list.

Regards

Carlo

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[carlos.neccuzi]

Thanks Carlo!  I tried removing the DN's from the Line Group and putting them back, and I tried deleting the line group and re-creating it.  The line still just rings 1 phone.  I believe there is something at the location preventing this from working - people logged out or some forwarding being done somewhere that is keeping this from working.  Hopefully I will stumble across whatever it is.

If you think of anything else that I might try, please forward it on.  Thanks again!

[Carlo Poggiarelli]

Hi Carlos.

Are  non working lines in the line group, forwarded to other numbers?

The ringing phone is always the first in the list?

Let me know

Carlo

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"The more you help the more you learn"