02-14-2013 12:56 PM - edited 03-16-2019 03:43 PM
On a CIPC version 7.0.4.0 with CUCM version 8.6.2.22900-9, there is one user who is having problems downloading a file when he launches his CIPC. This is a remote user who also came into the office network and had the same problem. According to the traces, several other files download successfully but when it comes to the locale.zip file, it fails most of the way through.
TFTP trace:
14:18:43.770 | HTTPEngine::sendMessage[0x88fe4fb8~1590~172.19.167.183~65406] send() Failed, Size[2408531], Sent[2260620], Error[32]
14:18:43.770 |<--HTTPEngine::sendMessage[0x88fe4fb8~1590~172.19.167.183~65406]
14:18:43.770 |<--HTTPEngine::sendResponse[0x88fe4fb8~1590~172.19.167.183~65406]
14:18:43.770 | CReqContext::serve[0x88fe4fb8~1590~172.19.167.183~65406] send HTTP response failed [German_Germany/CIPC_Locale.zip], error code(32)
It makes several attempts but fails each time with an error 32. What is the error 32?
18409: 14:18:26.220 Failed Size[2408531] Sent[687440] Error[32]\par
18885: 14:18:43.770 Failed Size[2408531] Sent[2260620] Error[32]\par
19302: 14:18:57.827 Failed Size[2408531] Sent[2004152] Error[32]\par
19850: 14:19:09.703 Failed Size[2408531] Sent[2053066] Error[32]\par
These files get downloaded successfully:
Username.cnf.xml.sgn
German_Germany/CIPC_Locale.loads
But the below file always fails most of the way through the download. It is the largest file but other users download it with no problem:
German_Germany/CIPC_Locale.zip
This does't appear to be a firewall issue. What does error 32 mean in this case?
Thanks
02-14-2013 01:24 PM
Dear
Kindly use Cisco IP communicator the last verion 8.6 i think will solve your problem.
Thank you
please rate if this will help
02-15-2013 10:26 AM
Thanks for the response. The other users are using the same version of CIPC with no problem. It seems to be just this one user. Anything else to try?
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