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Looking for a little CUCM 12.5 BAT guidance.

chuck47172
Beginner
Beginner

Yesterday, I ran an export job that still showed a status as running this morning.
I stopped that job and then deleted it.

Next, I decided to run a completely different export job that is now stuck in a pending status.
I see no other jobs running that may cause that.
Could CUCM still think yesterday's job is still there and running?
How would you check for that?
Is there some sort of command line on the pub that will show what's going on?

I'm thinking that I may have to restart tomcat service on the pub or maybe reboot the pub if a tomcat restart doesn't fix it.

1 Accepted Solution

Accepted Solutions

Maren Mahoney
VIP Advocate VIP Advocate
VIP Advocate

Given those symptoms, I would start by stopping all jobs and restarting the Bulk Provisioning Service. Then try running a simple job to see if it completes. If that does not work, let us know.

Maren

View solution in original post

2 Replies 2

Maren Mahoney
VIP Advocate VIP Advocate
VIP Advocate

Given those symptoms, I would start by stopping all jobs and restarting the Bulk Provisioning Service. Then try running a simple job to see if it completes. If that does not work, let us know.

Maren

chuck47172
Beginner
Beginner

restarting Bulk Provisioning Service was the fix! Thanks Maren!

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