cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
545
Views
0
Helpful
4
Replies

lookup called party name on outgoing call

LaurentMichel
Level 1
Level 1

Hi,

 

I would to like to have a lookup of the called party name on my phone screen when I place an outgoing call.

I already created a end user with Telephone Number but this is not matched.

 

Is this possible?

4 Replies 4

Jorneb
Level 1
Level 1

Same issue here :-)

Are you talking about an on-net call or calls to a carrier?

Please remember to rate useful posts, click on the stars below.

I'm talking about call to carrier.

So when I dial +32 25 87 58 44 I want to see John Smith so I'm sure I dialed the correct number.

SO the only way I can see this happening is if you use a CTI route point +32 25 87 58 44. Have the CTI route in a partition that only the phones can see, then forward all to the same number (32 25 87 58 44) using a CSS that has access to the gateway routes and not the CTI point.

I tested this mess and was able to get it working. LoL

Please remember to rate useful posts, click on the stars below.