07-16-2014 08:19 AM - edited 03-16-2019 11:25 PM
Cisco Unified Communications Manager version 8.6.2.22900-9
Issue:
When an internal IP phone user calls CTI route point #3939 to transfer a phone call he received; (the CTI route point has a call forward all to external phone number 915702708190)
the end user phone displays the off net phone number 915702708190. I am looking to see if there is a way to mask the off net number from the end users phone display when transferring the phone call.
Thanks in advance.
07-16-2014 12:30 PM
You can use either a translation pattern or a calling party transformation pattern, to be applied on the gateway.
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07-16-2014 02:08 PM
I tried configuring a translation pattern and I am still seeing the "called party" number being displayed on the phone.
07-17-2014 07:41 AM
You can set the service parameter "Always Display Original Dialed" to true, by default it sets to false and can check.
Suresh
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