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Max number of Extension Mobility profiles on CUCM

Bruce Hirayama
Level 1
Level 1

Does anyone out there know what the maximum number of Extension Mobility profiles is that can be configured per device and/or per user for CUCM 8.x?

4 Replies 4

jaschulz
Level 1
Level 1

Hello Bruce,

There is not a max. number of profiles that can be created. However there are limits to the number of login/logouts and request because of the impact it would have on the CPU. And there is a service parameter which has a max of 100. Please see below for more info on these settings and it's effects:

4500 login/logout per hour is on MCS 7845. This number is low
if it is MCS7835 server.   When 101st user try to log in then user will
see message on phone - "system busy please try later",(if max is set to 100).

Breaking point will be if  75 login/logout per min  is increased to say
100 login/logout per min then CPU usage will go above 60% and might
cause issues with call processing.  For "Maximum Concurrent Requests"
you need to limit value to 4 or max 5. 

Maximum Concurrent Requests :

This parameter specifies the maximum number of login or logout
operations which can occur simultaneously. This maximum prevents the
Extension Mobility service from consuming excessive system resources.
The number of allowed concurrent sessions may be set as an integer from
1 to 100.
This is a required field.
Default: 3.
Minimum: 1.


Maximum: 100.

Thanks for the detailed response!  We'll be testing this out for a new customer in a few weeks.  Can you point me to the docs where I can find this info?

Sure no problem, all this info should be available in the SRND. If you can't find it I'll post a doc with it. One other service parm. you should keep in mind as well is:

Multiple Login Behavior- the default is multiple logins are not allowed.

The following is copied and pasted from the Contextual Help within CUCM v7

Clusterwide Parameters (Parameters that apply to all servers)

This parameter determines whether a maximum login time is enforced.  The Maximum Login Time parameter specifies the login time. Valid values  specify True (login time is enforced) or False (no time limit for  logins).
This is a required field.
Default:                  False
This parameter specifies the maximum time that a user is allowed to  be logged in to a device, such as 8:00 (8 hours) or :30 (30 minutes).  The system ignores this parameter if the Enforce Maximum Login Time  parameter is set to False.
This is a required field.
Default:                  8:00
Maximum length:                7
Allowed values:                Valid value specifies up to 168 hours in the format HHH:MM where HHH  represents the number of hours and MM represents the number of minutes.  For example, for 168 hours, enter 168:00; for 25 hours, 15 minutes,  enter 25:15; for 30 minutes, enter :30
Unit:                Hours:Minutes
This parameter specifies the maximum number of login or logout  operations which can occur simultaneously. This maximum prevents the  Extension Mobility service from consuming excessive system resources.  The number of allowed concurrent sessions may be set as an integer from 1  to 80.
This is a required field.
Default:                  15
Minimum:                  1
Maximum:                  80
This parameter specifies the behavior for multiple attempted logins  by the same user on different devices. Valid values specify Multiple  Logins Allowed (the same user ID can be logged in to extension mobility  on more than one device), Multiple Logins Not Allowed (a user ID can  only be logged into one device), and Auto Logout (if a user ID is logged  into extension mobility on one device, and the same user ID attempts to  login to extension mobility on a different device, the first device  automatically logs out).
This is a required field.
Default:                  Multiple Logins Not Allowed
This parameter specifies whether the user ID to be used is  alphanumeric or numeric. Valid values specify True (user ID is  alphanumeric) or False (user ID is numeric).
This is a required field.
Default:                  True
This parameter specifies whether the user ID of the last user logged  in on a phone is remembered by the extension mobility application. Valid  values specify True (remember the last user ID) or False (do not  remember the last user ID). For greater security, use the default value  of False.
This is a required field.
Default:                  False
This parameter determines whether the call information stored on the  phone directory (missed calls, placed calls, received calls) is cleared  when a user manually logs in or out of a phone. Valid values specify  True (the phone deletes the call information) or False (the phone does  not delete the call information and subsequent phone users can review  the missed, placed, and received call information).
This is a required field.
Default:                  False
This parameter determines whether Cisco Unified Communications  Manager (Unified CM) validates the IP address of the source that is  requesting login or logout. Validation is first performed against the  Extension Mobility cache for the device to be logged in or logged out;  if the requesting source's IP address is not found in the Extension  Mobility cache, the IP address is next checked against the list of  trusted IP addresses and hostnames specified in the Trusted List of IPs  service parameter; if the requesting source's IP address is not found in  that list Unified CM checks the requesting IP address against the list  of devices registered to Unified CM. If the IP address of the requesting  source is found in the Extension Mobility cache or in the list of  trusted IP address or is a registered device, the device is allowed to  perform login or logout. If it is not found, the login or the logout  attempt is blocked. Validating the IP address may increase the time it  takes to login or logout a device but does offer a layer of additional  security to help prevent unauthorized login or logout attempts,  especially when used in conjunction with logins from separate trusted  proxy servers from remote devices. For more information, refer to the  design guidelines in the Extension Mobility documentation. Valid values  specify True (validate the IP address of the source that is requesting  login or logout) or False (do not validate the IP address of the source  that is requesting login or logout).
This is a required field.
Default:                  False
This parameter specifies the list of trusted IP addresses and  hostnames that Cisco Unified Communications Manager (Unified CM) use to  validate the IP address of the source that is requesting login or  logout. Separate each address or hostname by a semicolon; IP address  ranges and regular expressions are not supported. The list in this  parameter can be a maximum of 1024 characters. This parameter works in  conjunction with the Validate IP Address service parameter. When the  Validate IP Address service parameter is set to True, Unified CM checks  three locations in succession to determine whether the source that is  requesting login/logout has the authority to perform the operation.  First, the IP address of the source that is requesting the login or  logout is checked against the Extension Mobility cache; if the  requesting source's IP address is not found in the cache, the list of  trusted IP addresses/hostnames defined in this parameter is checked; if  it is not found in this list, it is checked against the list of devices  registered to Unified CM. If the requesting source's IP address is not  found in any of these places, it cannot be validated and the  login/logout operation fails.
Maximum length:                1024
Allowed values:                Only valid IPv4 addresses or hostname having valid characters (a-z,A-Z,0-9,@,-,_,.) are allowed.
This parameter determines whether the use of web proxy for Extension  Mobility login/logout is allowed. The service parameter, Validate IP  Address, must be set to True for this parameter to take effect. Valid  values specify True (allow login or logout using a web proxy that is  identified in the service parameter Trusted List of IPs) or False (do  not allow login or logout operation using a web proxy).
This is a required field.
Default:                  True
This parameter defines the maximum number of IP addresses that can be  stored in the Extension Mobility cache for the purpose of validation  when a device logs in to Extension Mobility or requests a logout  operation. This parameter works in conjunction with the Validate IP  Address parameter. When the Validate IP Address is set to True and a  login or logout request is received, the IP address of the source that  is requesting a login or logout must be validated before the operation  is allowed to continue. The first location that gets checked is the  cache. If the IP address requesting login/logout matches an IP address  that is present in the cache, the device is allowed to perform the  operation. If the IP address that is requesting login/logout is not  present in the cache, two other locations are checked to validate the IP  address: the Trusted List of IPs service parameter and the list of  devices registered to Cisco Unified Communications Manager (Unified CM).  If the requesting source's IP address is not found in any of these  places, it cannot be validated and the operation fails. The cache is  created during the Extension Mobility service initialization if the  Validate IP Address is set to True during initialization. If Validate IP  Address parameter is set to False and the cache is not created during  initialization, it gets created when the Validate IP Address is set to  True for the first time after initialization. The cache is routinely  updated during device login and gets cleared when the Extension Mobility  service is restarted.
This is a required field.
Default:                  10000
Minimum:                  1000
Maximum:                  20000
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