measuring IPv4 and IPv6 VoiP jitter, delay and packet loss

[jpimenta21901]

hi everyone

i was wondering if anyone know any good software that i can measure delay, jitter and packet loss on a network.  i tried almost every single one on the internet but did not get the result i want.  i created a topology to use on my Final Year Project, and my aim is to analyse the traffic when making a phone call using cisco IP phone?  can i use Wireshark to get the results, if yes, how? thank you 

[Vivek Batra]

Hi,

Please check the following documents for Wireshark and follow the defined procedure. 

http://sharkfest.wireshark.org/sharkfest.12/presentations/BI-7_VoIP_Analysis_Fundamentals.pdf

https://wiki.wireshark.org/RTP_statistics

Thanks

Vivek

[jpimenta21901]

Thank you, i am going have a look at that and if i can get the info i need..

[Leo Salcie Tejeda]

Hi Jpimenta,

You can use Cisco Prime Collaboration or SolarWinds with VOIP module to calculate jitter, QoS, and so on. Both are licensed.

Regards

[jpimenta21901]

hi, thank you, i tried SolarWinds but didnt work on my Laptop, had some problems, i will try the cisco prime collaboration.

[Marcelo Morais]

Hi jpimenta21901,

 beyond what Leo Salcie Tejeda and Vivek Batra said ... remember that you can always use the '? double click' to get useful info about the call.

Hope this helps.

[jpimenta21901]

hi thank you, could you please specify the '? double click'  ? i have not header of that.

[Marcelo Morais]

Hi,

 some IP Phones have a '?' button that you can use to get info about the call ... you just need to hit the button twice ("double click"). It shows very useful info in a simple way.

Hope this helps

[Marcelo Morais]

Hi,

 in other IP Phones, like the 7821, you can use the Call Statistics ... check the following link.

 You have: Avg Jitter, Max Jitter, Latency, and others.

Hope this helps.

[jpimenta21901]

hi, thank you im going try all the techniques...thank you everyone for taking your time to help me