Meetme external caller disconnects

[dan.letkeman]

Hello,

I am wondering if it is possible to have an external caller call into a meetme number via a DID or via a Transfer?  I have the meetme conferencing setup using Call Mangager 8.6 w/ 2901 as a hardware conference bridge, and it works with internal phone.  But when I try to use a DID and translate the call into a meetme conference number it connects, I hear the beep, and then the call disconnects.

Any suggestions?

Thanks,

Dan.

[Jaime Valencia · Accepted solution]

Either option works, you probably want to debug the exact reason for the disconnect.

Make sure you're actually using the HW CFB with the right codecs enabled.

[Wilson Samuel]

Adding to Jaime's point, just wondering what are the Codecs you have allowed for the Meet Me Conf?

[dan.letkeman]

This was the problem.  The device group didn't have the media resource group set, which in turn was not using the hardware conference bridge.

[Wilson Samuel]

Yes, it is possible to have External Callers be conferenced  into the Meet Me Conf.

However the Meet Me Conference must be set up Prior to the external call.

HTH

Regards